Faq

What is SKTRBRO?

Sktrbro is a trendy brand driven by skateboarding culture.
We not only sell equipment, we also represent a street attitude of "no pretense, dare to skate, and play together". Sktrbro is inspired by "Skate + Bro", which means the brotherhood, free spirit and courage to break boundaries in the skateboarding circle. Whether you are a skater or not, as long as you have this energy, you are one of us.

Are your boards beginner-friendly?

Yes! Our complete boards are ideal for beginners—ready to ride out of the box.

How can I order?
You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process.
What payment methods can I use?
PayPal
Credit/Debit Card (Checkout via PayPal)

How do we prepare orders?
We have professional warehouses and personnel. Once you place an order, we will process and ship the package according to your address. It may take 1- 3 business days to process  the package.

where can i find my tracking code?
Your tracking code is included in your shipping confirmation email. Please allow 1 to 3 business days for the tracking information to be updated on the logistics tracking websites. If you require assistance, feel free to reach out to us with your order number or the email address you used to place the order at service@sktrbro.com.
Need Help?
You can contact our customer Support team via e-mail:service@sktrbro.com
Our customer support is available Monday to Friday: 9:00am-6:00pm.
Average answer time: 24-48h.
If you have any questions about your purchase, we will do everything we can to resolve your issue.